Sustainable Development
Quality Assurance
Procurement
Strict adherence to the Procurement Control Procedure is maintained throughout the process. We prioritize selection from a minimum of three suppliers and implement rigorous controls for incoming material inspection and batch release authorization.
Production Process
The production process strictly adheres to the Production Process Control Procedure, ensuring both workshop-level self-inspection and supervision by the Quality Department. Semi-finished and finished products undergo batch-by-batch testing to guarantee comprehensive quality control and full-process traceability.
Warehouse Entry Inspection
Warehouse entry strictly follows the Finished Product Warehouse Management Procedure. All products undergo batch-by-batch testing and are released for warehousing only upon confirmation of compliance. Non-conforming products are handled strictly in accordance with the Non-Conforming Product Control Procedure, ensuring product quality remains controllable and the entire production process is traceable.
After-Sales Service
After-sales service adheres to the After-Sales Service Management Procedure. Service personnel are required to submit a complaint report within 24 hours of receiving customer feedback. Full-process traceability is conducted based on contract/batch numbers to identify the responsible stage, formulate corrective and preventive actions, thereby achieving closed-loop management and continuous improvement.
Social Responsibility
Upholding Chemical Craftsmanship, Embracing Green Development
As a manufacturer of ion exchange resins, HEBI HIGER deeply understands that every ion exchange carries a commitment to the natural environment, the future of industry, and human well-being. We do not merely produce products, we are dedicated to providing sustainable solutions for global water purification, fine chemical refining, green metallurgy, biopharmaceuticals, and other critical fields through innovation in fundamental chemical materials.
1. Enabling Circularity, Protecting the Ecological Baseline
Our ion exchange resins serve as a core medium for advanced wastewater treatment, recovery of valuable substances, and reuse of process water. By providing stable separation and purification materials, we actively empower downstream industries to reduce fresh water consumption, minimize wastewater discharge, and lower energy usage, thereby taking concrete action to protect our environment.
2. Innovation-Driven, Strengthening Industrial Foundations
HEBI HIGER is committed to continuous R&D investment, tackling challenges in the synthesis and application of specialty resins. Our aim is to address dependencies on imported high-end resin materials, ensuring the autonomy and security of related industrial supply chains. Our comprehensive quality management system oversees the entire process, guaranteeing the consistent quality of every batch of resin.
3. People-Oriented, Creating Shared Value
We foster a work environment based on equality, inclusivity, and growth, extending our principles of responsibility, integrity, and collaboration to our supply chain partners to jointly promote the health and sustainable development of the industry.
4. Sharing Progress, Supporting the Future
We actively participate in the development of industry standards, disseminate knowledge on water treatment and environmental protection, contribute our expertise to the community, and support the industry’s transition toward greener practices.
HEBI HIGER: Taking Macro Responsibility through Micro Particles.
Telephone
Address
Jijiashan Industrial Park, Hebi City, Henan Province, China. (P. C: 458000)